Finance & Payment Policy
Effective Date: 25/04/2025

At FullTuck, we aim to make motorcycle ownership and repairs more accessible. This policy explains the financing options available, your payment responsibilities, and what to expect when choosing to finance a purchase or service.

1. Financing Overview

We may offer financing on:

  • Motorcycle purchases

  • Repairs and upgrades

  • High-value parts or gear

Financing is either:

  • Offered in-house (directly through FullTuck), or

  • Provided through an external finance partner (e.g. Klarna, Payl8r, etc.)

2. Eligibility

To apply for financing, you must:

  • Be 18 years or older

  • Be a UK resident

  • Provide valid photo ID and proof of address

  • Pass any credit or affordability checks (if required by our finance partner)

3. Finance Terms

Finance options may include:

  • Pay-in-3 or Pay-in-4: Split payments over several weeks or months (usually interest-free)

  • Monthly Instalments: Spread over 3–36 months (interest may apply)

  • Deferred Payments: Buy now, pay later (subject to approval)

Note: The specific terms, including interest rates, deposit requirements, and duration, will be clearly disclosed before any agreement is signed.

4. Your Responsibilities

By accepting a finance option, you agree to:

  • Make payments on time and in full

  • Keep your account details up to date

  • Contact us or the finance provider if you experience payment issues

Late payments may result in:

  • Late fees or interest charges

  • Account being referred to a collections agency

  • Ineligibility for future financing

5. Cancelling a Finance Agreement

You may have the right to cancel your finance agreement within 14 days of signing (depending on the finance provider’s terms). After this period, cancellation terms vary and may involve early settlement fees.

For cancellations:

  • Contact the finance provider directly

  • Notify us immediately if your cancellation affects an upcoming order or service

6. Refunds & Returns on Financed Items

If you return a financed item:

  • FullTuck will process the return as per our Warranty & Returns Policy

  • Any refund will be issued to the finance provider

  • Your finance agreement may be adjusted, settled, or cancelled depending on the timing and provider policies

7. Finance Provider Terms

If using a third-party finance provider, you are also subject to their individual terms and conditions. We recommend reviewing their policies carefully before agreeing.

8. Contact Us

Have questions about financing or need help with your payment plan?

📧 admin@fulltuck.co.uk
📞 +44 7950 201 339
📍 Kettering, UK